News for 'Customer Focus Services'

Why TCS Picked Krithivasan As CEO

Why TCS Picked Krithivasan As CEO

Rediff.com22 Aug 2023

Krithi Krithivasan is the kind of person one might look to when the need is to calm things down and put things back on track.

Bharti Airtel net profit soars 49.2% to Rs 3,006 cr in Q4

Bharti Airtel net profit soars 49.2% to Rs 3,006 cr in Q4

Rediff.com16 May 2023

Telecom operator Bharti Airtel on Tuesday posted a 49.2 per cent jump in its consolidated net profit to Rs 3,005.6 crore for the January-March quarter of 2022-23 on the back of new 4G customers and strong growth in average revenue per user (ARPU). The company had recorded a net profit of Rs 2,007.8 crore in the same period a year ago. Bharti Airtel's consolidated revenue from operations grew by 14.31 per cent to Rs 36,009 crore during the reported quarter from Rs 31,500.3 crore in the March 2022 quarter.

How IT services firms plan to protect clients from cyber threat

How IT services firms plan to protect clients from cyber threat

Rediff.com28 Oct 2020

In the last couple of months, top Indian IT services providers, including TCS, Infosys, Wipro and HCL Tech have announced setting up cyber threat management centres in the US and Europe.

India one of the toughest markets for Uber: CEO Dara Khosrowshahi

India one of the toughest markets for Uber: CEO Dara Khosrowshahi

Rediff.com23 Feb 2024

Uber Chief Executive Officer (CEO) Dara Khosrowshahi sees India as one of the toughest markets and a standard to succeed in any other part of the world. One of the biggest challenges for the ride-hailing firm, according to Khosrowshahi, is the expectation of Indian consumers for more services at lower spending. "India is one of the toughest markets out there.

How India's IT majors are becoming more customer-friendly

How India's IT majors are becoming more customer-friendly

Rediff.com15 May 2017

As Indian IT service entities mature into multi-billion dollar organisations employing thousands, the pressure has increased on them from clients to identify and solve customer problems than working on predefined parameters.

Mercedes-Benz's mega India plans: 12 new launches and double digit sales growth

Mercedes-Benz's mega India plans: 12 new launches and double digit sales growth

Rediff.com16 Jan 2024

Mercedes-Benz India is aiming to post double-digit growth in sales volume during 2024 as it plans to launch over 12 car models during the year, says its managing director and CEO Santosh Iyer. The German carmaker, which leads the luxury car market in the country, recorded 10 per cent year-on-year (Y-o-Y) growth to 17,408 units in 2023. "For 2023, we always said that the growth would be in double digits.

'2024 poll will be major event for mid/smallcaps'

'2024 poll will be major event for mid/smallcaps'

Rediff.com19 Dec 2023

'It will dictate the flow of funds into the index. We will maintain caution on mid/smallcaps.'

Salil Parekh says all Infosys employees in Israel are safe

Salil Parekh says all Infosys employees in Israel are safe

Rediff.com12 Oct 2023

Indian IT services company Infosys on Thursday said all its employees in Israel are safe. Amid escalating tensions in the Middle East, Infosys CEO and MD Salil Parekh said its employees in Israel are primarily locals but declined to comment on the exact staff strength there. The company further said it is "saddened" by the situation unfolding in the region.

Valuations, access to capital spur fintechs' homecoming

Valuations, access to capital spur fintechs' homecoming

Rediff.com4 Jun 2024

Why are financial-technology (fintech) players moving back to India, or doing the reverse-flipping?

Chemical industry cheers custom duty revision

Chemical industry cheers custom duty revision

Rediff.com1 Mar 2015

There is nothing specific announced for Chemicals Industry, however, reduction in customs duty

'Jobs Have To Be Created Everywhere'

'Jobs Have To Be Created Everywhere'

Rediff.com25 Jul 2024

'I found it unbelievable that L&T said 45,000 jobs were waiting to be filled because of unavailability of suitable skillsets.' 'So, when the Opposition sweepingly says there are no jobs, I'm sorry... I'm not saying it's raining jobs, but there are jobs. The (skill) gap has to be bridged.'

Tata Sky's strategy to attract more customers

Tata Sky's strategy to attract more customers

Rediff.com6 Apr 2010

Tata Sky wants to net the value-conscious consumer willing to pay for it. Will it get enough volumes?

FM for 5% Customs cut

FM for 5% Customs cut

Rediff.com29 Jun 2005

The RBI Way Of Firefighting

The RBI Way Of Firefighting

Rediff.com8 Apr 2024

Why is the RBI harsh on Paytm Payments Bank? Why did it give Rana Kapoor of Yes Bank Ltd such a long rope?Often, it's a long investigation process, but the RBI doesn't discuss this openly since that can threaten financial sector stability, explains Tamal Bandyopadhyay.

Ecomm firms ramp up as Omicron forces customers online

Ecomm firms ramp up as Omicron forces customers online

Rediff.com8 Jan 2022

Besides growing tech and digital enhancements, the firms are ramping up the hiring of more delivery partners and reinforcing existing Covid protocols.

HDFC Bank goes for first major rejig after merger

HDFC Bank goes for first major rejig after merger

Rediff.com4 Oct 2023

HDFC Bank has reshuffled the portfolios of its senior management team. This is the first major rejig after the amalgamation of HDFC Ltd on July 1. "The runway for our growth is large. This change is being done to bring in a very sharp focus on leveraging what we have built and for enhanced execution," said Sashidhar Jagdishan, managing director and chief executive of HDFC Bank, explaining the reason for this overhaul.

PSBs to Explore AI Collaboration

PSBs to Explore AI Collaboration

Rediff.com20 Jul 2023

'There is a need for an innovation sandbox where the PSBs can collaborate and then they can do their own innovation on top of it.'

85% Paytm wallet users not to face disruption: RBI Guv

85% Paytm wallet users not to face disruption: RBI Guv

Rediff.com6 Mar 2024

As many as 80-85 per cent Paytm wallet users will not face any disruption because of regulatory actions, and the remaining users have been advised to link their apps to other banks, RBI Governor Shaktikanta Das said on Wednesday. The Reserve Bank of India on January 31 barred Paytm Payments Bank Ltd (PPBL) from accepting deposits, credit transactions, or top-ups in any customer accounts.

'We Are Building Products For The World'

'We Are Building Products For The World'

Rediff.com11 Jun 2024

'We want to prove to the world that they will get the best code written from a small place like Wayanad.'

'Aim to be among top three biosimilar players in world'

'Aim to be among top three biosimilar players in world'

Rediff.com30 Nov 2023

'We've got a huge track record and success in bringing several biosimilars to the market.'

Govt banks lure customers away from private lenders

Govt banks lure customers away from private lenders

Rediff.com8 May 2014

Apart from streamlining loan processing, most public sector banks charge lower interest rate, an aspect which seems to be game changer.

Regulate Big Tech's AI Now!

Regulate Big Tech's AI Now!

Rediff.com21 Mar 2024

Regulators must learn from past mistakes and act swiftly to prevent Big Tech from monopolising the AI ecosystem, argue Payal Malik and Nikita Jain.

'We will try to be among top 3 IT services firms'

'We will try to be among top 3 IT services firms'

Rediff.com5 Jan 2022

'There is definitely a skill war, or a talent war going on.'

Modi Looms Over India's Smallest Lok Sabha Seat

Modi Looms Over India's Smallest Lok Sabha Seat

Rediff.com24 May 2024

'It is necessary to have a person at the top who can make strict decisions without hesitation. Modiji has done that.'

'We need a remarkable turnaround'

'We need a remarkable turnaround'

Rediff.com31 Jul 2023

'We have not seen too many large deals compared to last quarter.'

Discount vs traditional brokers: Cost dynamics, challenges ahead

Discount vs traditional brokers: Cost dynamics, challenges ahead

Rediff.com9 Oct 2023

The equity cult has grown at a rapid pace in India in the last few years, with retail investors latching on to the stock markets like never before. At 126.6 million, the number of dematerialised (demat) accounts, where investors hold their securities in electronic form for trading purposes, are at record high levels. The growth rate, on an annualised basis, stood at 27 per cent in 2022-2023, up from barely 6 per cent a decade ago.

'Next 10-20 years are going to be India's golden years'

'Next 10-20 years are going to be India's golden years'

Rediff.com19 Jun 2023

'Even where we are now today, the growth rates are very good, but we need to get to 8-9 per cent growth in the years to come.'

Hero MotoCorp losing rural 2-wheeler market share to other companies

Hero MotoCorp losing rural 2-wheeler market share to other companies

Rediff.com29 Feb 2024

Hero MotoCorp, India's largest two-wheeler maker, has seen a decline in its market share in rural areas since 2018, losing ground to major competitors such as TVS Motor Company, Bajaj Auto, and Honda Motorcycle & Scooter India (HMSI), according to data from JATO Dynamics reviewed by Business Standard. Hero's share of rural two-wheeler sales in India has dropped from 40.4 per cent in 2018 to 33.3 per cent in 2023. In contrast, Bajaj's share increased from 12.7 per cent in 2018 to 13.9 per cent, HMSI's from 21.8 per cent to 22.2 per cent, and TVS' from 15.5 per cent to 17.8 per cent. Suzuki Motorcycle India has also seen its share rise from 1.7 per cent to 2.5 per cent.

Electric two-wheeler sales likely to breach 1 million mark in 2024

Electric two-wheeler sales likely to breach 1 million mark in 2024

Rediff.com11 Dec 2023

India's electric two-wheeler (E2W) sector is expected to cross the one million mark in 2024 fuelled by rising demand, increased production, and affordability, industry experts said, even as several original equipment makers are expanding their penetration to rural areas. Improved battery technology and innovative features are also likely to fuel growth, they said. "E2W sales will breach the 1-million mark in 2024 as the demand for electric two-wheelers is expected to continue growing due to factors such as environmental awareness, government incentives, and improvements in technology," Hyder Khan, chief executive officer (CEO), Godawari Electric Motors, said.

Sensex ends 107 points lower in choppy trade

Sensex ends 107 points lower in choppy trade

Rediff.com1 Feb 2024

Among the Sensex firms, Larsen & Toubro, UltraTech Cement, JSW Steel, Titan, Bajaj Finance, Wipro, Tech Mahindra and Nestle were the major laggards. Maruti, Power Grid, Axis Bank, State Bank of India, NTPC, HDFC Bank, ITC and IndusInd Bank were the gainers.

Amazon or local at-home beauty services: What's your pick?

Amazon or local at-home beauty services: What's your pick?

Rediff.com27 Dec 2016

Homegrown start-ups like UrbanClap and AtHomeDiva will now have to compete with the global e-commerce giant. Anita Babu reports.

Reliance net profit rises 9%, planned shutdown at oil refinery subdues earnings

Reliance net profit rises 9%, planned shutdown at oil refinery subdues earnings

Rediff.com19 Jan 2024

Reliance Industries Ltd on Friday reported a 9 per cent rise in its December quarter net profit as a planned maintenance-induced weakness in oil business earnings was offset by stability in retail and telecom verticals. The oil-to-retail-to-telecom conglomerate's consolidated net profit of Rs 17,265 crore, or Rs 25.52 per share, in October-December - the third quarter of the current 2023-24 fiscal - was 9.3 per cent higher than Rs 15,792 crore, or Rs 23.19 a share, earning a year back, according to a company statement. Quarter-on-quarter, the profit was lower when compared to Rs 17,394 crore earnings in the preceding three months ended September 30.

70 lakh mobile numbers involved in financial frauds disconnected

70 lakh mobile numbers involved in financial frauds disconnected

Rediff.com28 Nov 2023

To check digital frauds, the government has disconnected 70 lakh mobile numbers so far involved in cybercrime or financial frauds, Financial Services Secretary Vivek Joshi said on Tuesday. Emerging from a meeting to discuss issues related to financial cyber security and increasing digital payment fraud, Joshi, who chaired the meeting, said banks have been asked to strengthen the system and processes in this regard. More such meetings would take place, he said, adding the next meeting is scheduled in January.

'Huge demand for life insurance products in India'

'Huge demand for life insurance products in India'

Rediff.com1 Jan 2024

'As our per capita income increases and various demographic segments emerge, the need for various kinds of protection and risk covers will become even more explicit.'

Oracle to expand cloud service, set up data centre in India

Oracle to expand cloud service, set up data centre in India

Rediff.com10 May 2017

However, no investment details were divulged by the USD 37 billion firm.

Q3 sees startups turn a profitable corner

Q3 sees startups turn a profitable corner

Rediff.com23 Feb 2024

The third quarter (Q3) of 2023-24 (FY24) has proven to be pivotal, witnessing some startups turning profitable and others enhancing their performance as their businesses finally begin to deliver. Startups like Delhivery, Zomato, PolicyBazaar, Mamaearth, and Nykaa have either become profitable or improved their profit margins in Q3FY24. A renewed focus on profitability, supported by operational efficiencies, expense rein-in, and robust demand during the festival season, has empowered companies to strengthen their performance.

Brokers target March-end for secondary mkt ASBA

Brokers target March-end for secondary mkt ASBA

Rediff.com7 Jan 2024

Investors may have to wait a little longer for Unified Payments Interface (UPI)-based block mechanism in the secondary market even as the market regulator has set the effective launch date as January 1, 2024. Several brokerage firms said they may take a few months more to implement it. Investors will be able to register for this facility only if the stock broker has opted for the UPI block facility.

Panic button-enabled cab service launched in Mumbai

Panic button-enabled cab service launched in Mumbai

Rediff.com29 Dec 2015

Over 1,600 taxis now have these devices installed.

HDFC Bank shifts tack to focus on wholesale loans

HDFC Bank shifts tack to focus on wholesale loans

Rediff.com27 Apr 2022

Defying trends, the country's largest private sector lender, HDFC Bank, has shifted its asset mix significantly towards high-rated segments. As a result, its wholesale-to-retail mix has tilted heavily in favour of wholesale, even at the cost of margins. Further, it is even looking to ramp up its branch network, with an aim to service clients within a 1-2 km radius rather than the current 5-6 km radius.

ICICI to increase focus on rural areas

ICICI to increase focus on rural areas

Rediff.com11 Jun 2010

The focus on rural areas ties in with the bank's strategy to use its branch network to source most of its loans, rather than direct sales agents. Its direct agriculture advances amounted to Rs 17,329 crore at the end of March 2010.